Cancellation & Refund Policy – Rahul IAS Academy
At Rahul IAS Academy – The Vision, we strive to ensure customer satisfaction and have a fair cancellation and refund policy in place.
Cancellation Policy
- Cancellations will only be considered if requested within 12 hours of placing an order.
- Cancellation requests will not be accepted if the order has already been completed, and shipped, or if the process of shipping has been initiated by us or our appointed vendors/representatives.
- Orders placed under special offers (such as Holi, Diwali, Valentine’s Day, or specific examination-related promotions) are non-cancellable, as these are limited-time offers.
- If the received product does not match the description or expectations, please report it to our Customer Service Team within 24 hours of delivery. Our team will review the complaint and take an appropriate decision.
Refund Policy
- If you cancel your admission within seven days of the course commencement date, 20% of the fee will be deducted, and the remaining amount will be refunded.
- If the cancellation is made within 30 days of admission, 50% of the fee will be refunded.
- No refunds will be processed for cancellations made after 30 days from the date of admission.
- Online courses are non-refundable under any circumstances.
For any queries regarding cancellations or refunds, please contact our customer service team.